Captions make spoken content available when a person cannot hear the audio or chooses not to play it. They should represent the speech accurately and identify meaningful speaker changes or sounds.
Review captions in context
- Use a caption file or platform tool that stays synchronized with the audio.
- Correct names, technical terms, and punctuation after automatic transcription.
- Provide a transcript when it helps people scan or reuse the information.
Do not rely on auto-generated captions without checking them. Keep essential instructions in the page text too, so no one must watch a video to discover a key service detail.