A website often depends on services created by an agency or individual contractor. If ownership and recovery details are unclear, routine updates or an urgent fix can become difficult.
Create an access inventory
- List each service, its business owner, and the recovery contact.
- Use named accounts and role-based invitations rather than shared passwords.
- Remove access promptly when a contract or staff role ends.
Store recovery information in an approved password manager, not in a public document or source repository. Review access after major staffing or vendor changes.