A small business site does not need dozens of thin pages. Start with the questions customers ask before they decide whether to contact or visit you.

Build around real customer tasks

  • Explain the business and its service area on the home page.
  • Give each distinct service a page with scope, constraints, and a useful next step.
  • Make contact details, opening hours, and policies easy to find.

Add a page only when it has distinct information to offer. Check every page on a phone and ask someone unfamiliar with the business to find the answer they need.