A domain can stop resolving when registration expires, even if the website files remain healthy. Renewal should not depend on one former employee's inbox or an expired payment card.
Make renewal ownership explicit
- Use a business-controlled registrar account with current recovery contacts.
- Enable automatic renewal and keep a backup payment method where appropriate.
- Record the registrar, renewal date, and authorized account owners securely.
Limit account access to people who need it and use strong authentication. Review the renewal notice route before the domain's expiration window.